Free Ambulance Service in Jakarta and Its Requirements

An ambulance is a vehicle equipped with medical equipment to transport sick individuals or accident victims to the nearest healthcare facility. 

Renting an ambulance during an emergency situation usually incurs very high costs. So, what about those who do not have money or the underprivileged?

The DKI Jakarta provincial government has now improved emergency services for residents through the 112 service. One of the services that can be accessed is the emergency ambulance.

This healthcare service is provided for residents, considering that everyone has the right to receive the same healthcare services. 

The service, managed by the DKI Jakarta Health Office, was established through Governor Regulation Number 144 of 2010. Residents of DKI Jakarta can utilize this facility for free. 

The operational costs of this service are fully borne by the DKI Jakarta provincial government.

Moreover, the required documents are not burdensome; just a DKI Jakarta ID card is sufficient. If residents do not have a DKI ID, they can use a Family Card (KK) and a domicile certificate from the local RT or RW administrator.

According to the DKI Jakarta provincial government website, around 60 ambulance units are on standby for this service. Although it is free of charge, this emergency ambulance service has good quality. 

This is evidenced by having ISO 9001:2008 certification and meeting international standards. Not only that, all medical personnel serving have also obtained certificates of expertise and skills in the medical field. In other words, the service provided is expected to be optimal.

The public can rely on the 112 emergency service 24 hours a day, 7 days a week, and can access it through all telephone operators, both mobile and landline.

This call is free of charge and can be made even when the mobile phone has no SIM card, as long as it is within the signal range of the operator's service.

Here’s how to get free ambulance service:

1. Just call the emergency number 112. Then, you will be connected to an operator.

2. Next, you will be asked about the need to use the ambulance.

3. Don’t forget to inform the caller's location.  

4. Show a photocopy of your e-ID and Family Card.

Free Ambulance from PMI

Not only the DKI Jakarta Government (Pemprov DKI Jakarta), the Indonesian Red Cross (PMI) also provides free ambulances. PMI is committed to carrying out activities in the field of humanitarian social services with the participation of volunteer communities as the strength of the organization, and has the capability to handle accident victims and health emergencies, as well as assist in evacuating to existing healthcare facilities.

On its official website, PMI explains its vision to develop cooperation with partners, both those providing healthcare services such as community health centers, treatment halls, polyclinics, hospitals, and other ambulance service providers. 

Ambulance service is one of PMI's humanitarian services. Many PMI branches want to have this safety support facility as a form of emergency service in the health sector, if patients require immediate transportation for referrals from around the PMI Headquarters or PMI Ambulance Posts, and to be used during disaster response activities.

PMI Ambulance teams meet the standards in the PMI Ambulance Service Guidelines book, have the required certification for First Aid (PP) of at least 40 hours, and are capable of performing PP actions; have a medical background (for doctors, nurses, and paramedics consisting of PMI volunteers); and have been affiliated with the local PMI branch for at least one year and understand about the Red Cross.

PMI hopes that with the first aid and evacuation provided by this Ambulance Service to patients, they can receive further assistance at existing healthcare facilities, thereby reducing the risk of severe injury and mortality rates.

To obtain this free ambulance service from PMI, you can contact the number (021) 3908422. You can also fill out a form on the PMI website.

Thus, this review about free ambulances for friends in case you or a relative needs urgent assistance. Hopefully, it is useful. 

Author: Dinno Baskoro