Tips for Choosing a Mobile Car Service
Questions about how to choose a mobile car service have been increasingly heard lately. This is not only due to the pandemic conditions that require car owners to stay at home and limit travel activities, but also because mobile car service options are now more widely available.
Mobile car service has also become the best alternative when a car needs servicing but we do not have free time. Just order the service through an app or a phone call, and the mechanic will come with the necessary service tools.
Getting to Know Mobile Car Service
What is a mobile car service? For those of you who don't know, a mobile car service is a service offered to perform maintenance, repairs, or servicing of vehicles without the hassle of taking the time to go to a workshop.
As the name suggests, mobile car service can be called at any time as needed. In this digital era, this service can now be ordered via smartphone using an app or a manual phone call.
Tips for Choosing a Mobile Car Service
1.Check the service reputation
The first thing you need to pay attention to when choosing a mobile car service is the service's reputation. You can get customer testimonials from social media such as Facebook, Twitter, YouTube, and Instagram.
In addition, you can also search for customer reviews from search engines like Google to ensure that the chosen mobile service is truly reliable and meets your needs.
There's nothing wrong with researching before using the service. Because mobile car services generally do not have an official workshop that we can visit as a reference if something goes wrong.
2.Support from professional staff
Not much different from choosing a conventional car workshop, you should also be diligent in checking whether the mobile service has professional and experienced mechanics. Experienced technicians or mechanics are usually marked by having certificates and in-depth knowledge about car problems.
In addition to being more skilled in diagnosing damage, experienced technicians can usually also provide advice or recommendations on what should be done. To ensure this, you can read on the company's website or ask directly to customer service before placing an order.
3.Ease of transaction and ordering
The next important component to consider when choosing a mobile car service is the ease of transaction and ordering. Compared to regular workshops, mobile car services usually operate 24 hours even on holidays.
Meanwhile, the ordering methods themselves are quite varied. Some provide a special app that can be installed on smartphones, while others use phone calls or WhatsApp.
4.Having clear SOP
Standard Operating Procedures (SOP) are an important aspect that indicates that the mobile car service we choose is truly professional. SOP is a guideline used to ensure that the vehicle inspection and servicing activities run smoothly.
5.Authenticity of spare parts
The next factor you need to consider when choosing a mobile car service is the authenticity of the spare parts. This is very important to pay attention to since mobile car workshops usually do not have an offline location where we can directly check the spare parts samples. Therefore, you should pay attention to whether the spare parts used are original factory parts or counterfeit.
6.Transparent service costs
Unlike car service at conventional workshops, mobile car services usually have a number of unexpected costs. For example, costs from the app, arrival fees, and so on.
Additional costs are very tentative because each company has different regulations.
Those are the tips on how to choose a mobile car service that you need to know. Even though we are still in a pandemic and busy with daily work, make sure to regularly service your car!
Hope this is helpful.
