Tips Sahabat

Here is how to cancel online SIM extension, easy!

09 April 2025
Inilah Cara Membatalkan Perpanjangan SIM Online, Gampang!

The extension of the driver's license (SIM) can now be done online to make it easier for the public to extend the validity period of their SIM. However, some people make mistakes when entering personal data during the SIM extension process. So, can the SIM extension be canceled? What is the correct way to cancel an online SIM extension? For more details, please follow the steps below.

How to Cancel Online SIM Extension

Canceling an online SIM can be a step to address issues such as entering incorrect personal data or the SIM extension progress being stuck at only 40%. This cancellation can be done easily, and here are the steps.

1. Log in to the online SIM extension service platform

The first step is to log in to the online SIM extension service platform, either on the official online SIM extension site like https://sim.korlantas.polri.go.id or on applications like SINAR (National Digital SIM). 

2. Access the SIM extension application menu

After logging into the official site or online SIM extension application, you need to go to the main menu on the site or application page. Select the “SIM Application” option and click.

3. Select the cancellation application

Next, select the “SIM Cancellation” menu and then find the application you want to cancel. Click on that cancellation application to access its detailed information. The cancellation option is usually displayed at the top or bottom of the page.

4. Fill in the requested information

In the fourth step, you need to fill in the additional information requested by the online SIM extension site or application. For example, cancellation due to incorrect personal data entry or due to issues with the extension process such as the extension progress not moving forward. 

5. Confirm the cancellation

Next, you can confirm the cancellation by clicking the “Cancel” or “Confirm” menu. The wording for cancellation may vary depending on the platform you are using. 

6. Wait for confirmation

After submitting your SIM extension cancellation request, you just need to wait for the cancellation confirmation that will be sent by the online SIM extension platform via message or email from that platform. Don’t forget to save the cancellation proof of the online SIM extension as a reference.

In addition to the above method, you can also use other methods as follows.

  • Send a cancellation message for the SIM extension via the Call Center at 0855-9201-3088, or WhatsApp to 0811-8689-088, or email: info@digitalkorlantas.id. Don’t forget to format your cancellation request message with information such as Name, SIM Extension Registration Number, Identity Number (NIK), Extension Status, your active Email, the chosen Issuing Satpas, Payment Date, and Reason for Cancellation.
  • Wait for a response from the Digital Korlantas team. They will reply whether your application is accepted or rejected. Make sure the expiration date of your SIM is still far off when making the cancellation request to ensure the cancellation process can be accepted.

Read Also:  Know the Requirements for Extending SIM 2023 Online and Offline

Tips for Smooth Online SIM Extension

To ensure that your online SIM extension process runs smoothly without errors and cancellation processes, you need to prepare as follows.

  1. Complete the required SIM extension requirements, including identification documents, a SIM that has not expired, health and psychological tests.
  2. Prepare a stable internet connection so that the online SIM extension process runs smoothly.
  3. Use a PC or smartphone that is compatible with the Digital Korlantas Polri platform to maximize the SIM extension process.
  4. Follow the online SIM extension steps carefully.
  5. Keep the payment transaction proof as valid evidence for SIM collection.

That’s the review on how to cancel an online SIM, it’s quite easy, isn’t it? Don’t forget to check your SIM’s expiration date before traveling. And also remember to service your car regularly at the official Daihatsu workshop to ensure your journey is comfortable and safe.

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